Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn’t This course will define employee relations and cover the many benefits good relations can bring to an organisation.
Number of modules: 7 Course Duration: 45 Minutes Course Price: £35
Course information
have to take a lot of time.
It’ll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.
It’ll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook.
The course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company.
Finally, it’ll show you how to deal effectively with complaints, discipline and how to combat negativity.
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Author: Dawn Evans
Managing Sickness and Absence
Course information
Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Number of modules: 3
Course Duration: 30 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Managing Meetings
Course information
I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick and efficient.
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.
It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Number of modules: 6
Course Duration: 60 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Autism Awareness
Course information
Autism is a lifelong developmental disability that affects how a person communicates with and relates to other people around them. According to the National Autistic Society, autism affects about 700,000 people in the United Kingdom, which equates to 1 in 100 of the population and the number of children being diagnosed with the condition is continuing to increase.
This course will provide you with an understanding of what autism is and how it affects a child’s daily life. It will touch on what factors contribute towards a child developing autism as well as some of the typical behaviours associated with it and how you can provide effective support for those with the condition. It also discusses what happens during the diagnosis process, some of the intervention methods that can help manage the condition and suggests some simple adaptations you can
make to improve a child with autism’s day to day life.
Target Audience
People working in adult and child care environments.
Those working in all areas of care may come into contact with people who has Autistic Spectrum Disorders ASD. Although the course focuses on children with autism, having an awareness of the condition and how best to provide support to
someone with ASD will be of use to anyone who interacts with and cares for children and adults as part of their work.
Advantages
Having a knowledge of the typical behaviours and challenges associated with ASD can equip you to identify these and act in a supportive way.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
Further Progression
There are a lot of courses in our health and social care suite that would make great follow ups to this course and if you are responsible for the care of adults or children then a wide range of them would provide valuable additions to your knowledge.
Specific topics that compliment this directly are Introduction to Early Years Foundation Stage, Equality and Diversity and Mental Health Awareness.
Number of modules: 4
Course Duration: 30 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Sexual Harassment in the Workplace
Course information
Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.
Handling accusations of sexual harassment can be difficult, and if not done correctly can lead to the company being held liable along with the perpetrator of the harassment.
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You’ll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
The course also coves investigation from the employer’s perspective, the role of employment tribunals, and concludes with some case studies that will give further insight into what constitutes harassment and the outcome of cases where the businesses did not act appropriately to deal with this behaviour.
Number of modules: 7
Course Duration: 55 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Noise Awareness
Course information
Noise at work can cause hearing damage that is permanent and disabling. This damage is preventable if the right steps are taken but once your hearing has gone it will not come back. It can also interfere with communications by stopping people from being able to understand or follow conversations and it can make verbal warnings or alarms harder to hear. These issues can lead to further safety risks that put people at risk of injury or even death.
This course will show you how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the main laws that apply and introduce you to noise level limits. It also covers some of the specific health risks and how to avoid them by producing risk assessments, action plans and through the provision of appropriate Personal Protective Equipment. It concludes by examining how to provide information and instruction to employees, along with the most professional way to conduct health surveillance of the workforce.
Number of modules: 7
Course Duration: 55 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Objective Setting
Course information
Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively.
They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary.
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Number of modules: 3
Course Duration: 30 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £35
Diabetes Awareness
Course information
Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications.
Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to
feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential.
This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and
common complications that can affect those with the condition.
Number of modules: 3
Course Duration: 45 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £25
Introduction to Emotional Intelligence
Course information
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
Target Audience
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established
managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
This course is for individuals who are doing the training for themselves or for businesses who might want to put all of their first line management team through the training, so they are all working in the same way and have the same skill set.
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life
Further Progression
For candidates that want to add more qualifications to their CV our Leadership Skills course is ILM approved and can provide them with another recognised management qualification.
For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.
Number of modules: 4
Course Duration: 50 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £65
Duty of Care
Course information
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.
Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.
This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.
Number of modules: 6
Course Duration: 50 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £25
Lockdown Procedure in Schools
Course information
In the last decade the threats to our society have multiplied and evolved in many ways. Terrorist organisations have transferred their fight from Iraq and Afghanistan to our back garden, Europe – and we have seen the damage that a small number of determined individuals can do.
This course will start by introducing the role of the lockdown officer then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.
Target Audience
The course is aimed at teachers, school administrators and support staff . It gives them an overview of what to expect and how to act in a lockdown situation and is intended to inform and prepare staff rather than alarm them.
Advantages
Being prepared and knowing how to handle an emergency situation can be invaluable as it means that proactive positive action can be taken to protect yourself and others in your care.
Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
Further Progression
Other courses that complement this one include Prevent Duty, Positive Handling in Schools and Safeguarding Children.
Number of modules: 11
Course Duration: 60 Minutes
(Note: This is based on the video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)
Course Price: £25
Ajuda launch a Mental Health conference
Talking Mental Health is a conference that shall be taking place on World Mental Health Day, Thursday 10th October 2019.
Dawn and Rachel are very passionate about sharing knowledge and advice about Mental Health, so this day will be filled with just that.
The conference will be held from 10am to 4pm at Cardiff City Stadium and will include;
- Keynote Speakers
- A day of Inspiration
- Free Resources
- Expert Knowledge
- Professional Advice
- Success Stories
- 2 Course Lunch
- Refreshments
Early bird tickets: £75 +VAT
Regular price: £95 +VAT